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BT fights to restore phone connections after week of storms

Mon 05 Apr, 2010 // Firstnumber Team

BT has successfully managed to restore the land line and broadband services after thousands of customers up and down the UK were cut-off by a network outage.

The fault was caused by major flooding at a London based exchange and added to ongoing repairs and faults caused by storm storms, heavy rain and gale force winds that rocked the country.

Despite the exchange being in London, the outage had a domino effect which caused 437 exchanges to become affected and disrupt service.

Phonelines and broadband disruption didn't just affect those trying to make calls or surf the net, even bars and shops reported problems as card payment machines – which connect via a phoneline – crashed on March the 31st.

BT have now said that most services had now been restored but would work solidly until operations were back to normal.

Individuals who are still experiencing service outage but need to call emergency services as urged to use their mobile phones or go to a neighbour to use their working landline.

Did you experience problems with your BT landline during last week's very unspring-like deluge? It's just as well you can still make cheap international calls via your mobile phone!

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